Privacy Policy

We treat your data the way we treat our formulations: the minimum necessary, precisely documented, no hidden additives.

Last updated · July 7, 2026

The data ledger — everything this site touches

Contact form message — name, email, message text

Where it lives ·Our mailbox only — never stored in the website's database

How long ·In our email correspondence until answered

Newsletter signup — email address and language

Where it lives ·Our own database — no external marketing service

How long ·Until you ask to be removed

Language preference — English / Arabic

Where it lives ·A cookie on your device

How long ·One year, or until you clear it

Visit statistics

Where it lives ·Aggregate counts at Vercel — cookieless, no personal profiles

How long ·General numbers only — nothing tied to you

No ad trackers

No marketing pixels, no targeted ads, no cross-site tracking.

No selling, no sharing

Your data is never sold or handed to any marketing party.

No external marketing services

The newsletter list lives in our own database, not a third party's.

Overview

Zeera is a brand-presence site — no visitor accounts, no cart, no payments. We collect as little data as possible, and this page explains plainly what we do collect and why.

Contact form

When you send a message through the contact page, your name, email address, and message reach us as an email to our mailbox. The message is not stored in the website's database — it lives only in our email correspondence so we can reply to you.

Newsletter

When you subscribe, we save your email address and language preference in our own database. The list is used only to send product news and skincare guidance, a few times a year. You can ask to be removed at any time.

Analytics & cookies

We use Vercel Web Analytics — aggregate, cookieless page statistics that build no personal profiles of visitors.

This site sets only two kinds of cookies: one that remembers your language choice (English / Arabic) for a year, and technical security cookies for the staff sign-in area. None of them identify or track you — which is why you see no “accept cookies” banner here: there's nothing to accept.

WhatsApp & social platforms

The “Prefer WhatsApp?” link on the contact page opens the WhatsApp app on your device — the conversation happens there and is governed by WhatsApp's privacy policy, not this one. This website never sees or records that chat.

The same applies to our Instagram, Facebook, and TikTok links: the moment you click, you're on that platform and its policies apply. We embed no tracking code from any of these platforms inside our site.

Where data lives

The site is hosted on Vercel, the database on Supabase, and email at Hostinger. These providers act solely as technical processors — no marketing party ever sees your data.

Their servers are located in Europe and the United States, the standard for most of the web. Anything you send us travels to them encrypted.

How data is protected

Every connection to this site is encrypted over HTTPS — from your browser all the way to our servers. Staff passwords are stored as irreversible cryptographic hashes; no employee can ever view one.

Sign-in attempts on the admin panel are logged (network address and time) to block automated password guessing — that log concerns the staff gate only and has nothing to do with your browsing.

The site stores no visitor passwords because there are no visitor accounts at all — the strongest protection is data that's never collected in the first place.

Children's privacy

Some of our products are made for children, but the website itself is directed at adults — parents and caregivers. We do not knowingly collect any data from children under 16, and nothing on the site asks them for it.

Your rights

At any time, you can ask us: what data we hold about you (very little, as the ledger above shows), to correct it, or to delete it entirely — including removing your email from the newsletter list.

Email us at info@zeera-cosmetics.com and we'll respond within a few business days. We don't ask why, and we don't make leaving difficult.

If this policy changes, we update this page and the “Last updated” date above. Substantive changes are stated plainly, not buried in fine print.